Return Policies

Return FAQ

What items are returnable?

Within 30 days from the date of purchase

In the original packaging with all tags intact

In unused and resellable condition

What items are non-refundable?

Discounted items (if applicable)

What are the refund options?

Refund to the original payment method

How do I ship back the items?

Reach out to us within the times listed above and instructions on how to return an item will be given.

When will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 business days after approval.

Have a different return question?

Contact us at GQsupport@greenqueencbd.com or 1-281-670-8917